How to Apologize: 5 Elements of a Successful ‘I’m Sorry’ http://bit.ly/2u4AbSi #bacapa — Eric Gunawan (@erricgunawan) July 28, 2017 //platform.twitter.com/widgets.js Source: original article Posted by @erricgunawan via IFTTT

Is Customer Satisfaction the Wrong Goal? http://bit.ly/2uCYuKF #bacapa — Eric Gunawan (@erricgunawan) July 27, 2017 //platform.twitter.com/widgets.js Source: original article Posted by @erricgunawan via IFTTT

July 27th Support Team Meeting Summary http://bit.ly/2tHz8IR #bacapa — Eric Gunawan (@erricgunawan) July 27, 2017 //platform.twitter.com/widgets.js Source: original article Posted by @erricgunawan via IFTTT

The Developer’s Guide to Supporting Your Themes http://bit.ly/2eQd8Ja #bacapa — Eric Gunawan (@erricgunawan) July 27, 2017 //platform.twitter.com/widgets.js Source: original article Posted by @erricgunawan via IFTTT

Ask Your Users These Three Questions to Improve Your Customer Support – Zach Skaggs http://bit.ly/2vzhcRO #bacapa — Eric Gunawan (@erricgunawan) July 23, 2017 //platform.twitter.com/widgets.js Source: original article Posted by @erricgunawan via IFTTT

The Developers Guide to Supporting Your Themes – A Support Workshop http://bit.ly/2ulzupF #bacapa — Eric Gunawan (@erricgunawan) July 22, 2017 //platform.twitter.com/widgets.js Source: original article Posted by @erricgunawan via IFTTT

Meet our longest serving Woo Happiness Engineers – WooCommerce http://bit.ly/2toxoUx #bacapa — Eric Gunawan (@erricgunawan) July 22, 2017 //platform.twitter.com/widgets.js Source: original article Posted by @erricgunawan via IFTTT

July 13th Support Team Meeting Summary http://bit.ly/2t3njfI #bacapa — Eric Gunawan (@erricgunawan) July 15, 2017 //platform.twitter.com/widgets.js Source: original article Posted by @erricgunawan via IFTTT

How providing an excellent customer experience can double your business http://bit.ly/2ut7Fi0 #bacapa — Eric Gunawan (@erricgunawan) July 15, 2017 //platform.twitter.com/widgets.js Source: original article Posted by @erricgunawan via IFTTT